FREQUENTLY ASKED QUESTIONS
We're here to make sure your special weekend goes according to plan. Use our FAQ library below to find the answers to our most common questions.
Additional questions or need to reach us?
Click the Contact Us button or email us at thephoenixpresents@thephoenix.org
Other than my ticket, what do I need to bring for entry?
Nothing but good vibes! Chairs and picnic blankets encouraged.
Is the festival all ages?
Yes! Adults and children of all ages welcome!
Tickets are free for children 10 and under, and teens age 11-17 will receive a discount applied at check-out.
Parents are required to sign a waiver for each child under 18 at the entrance.
Can I leave and re-enter the festival?
Yes, you’ll get a wristband upon entry and will be required to show it to re-enter
Can I bring my pet?
Although we love our furry friends,
no animals are allowed on the festival grounds with the exception
of service animals.
What items are prohibited inside the festival?
No firearms, knives, other weapons, drugs, or alcohol.
No large tents or large beach style umbrellas.
Bag checks will be performed for all at the entrance.
Can I bring a bag, backpack, refillable water bottle, or hydration pack?
Yes to those items, but no coolers.
We provide free water refill stations on the grounds.
Where is the festival located and is parking available?
Music on the Mountain is held at the base of Okemo Mountain, directly behind Jackson Gore Resort in Ludlow, VT (111 Jackson Gore Road). There are several large parking lots in front of the resort, free of charge and available on a first come, first served basis.
Is the event rain or shine?
We're on rain or shine, but in the event of severe weather, evacuation of the event may be necessary.
Can I bring a bag, backpack, refillable water bottle, or hydration pack?
Yes to those items, but no coolers.
We provide free water refill stations on the grounds.
Is the festival ADA accessible?
Yes! Check in at the front entrance upon arrival with questions!